True/False
Indicate whether the sentence or statement is true
or false.
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Read the ad and decide if each statement is true (T) or false
(F).
The Best Computer Around!
A COMPLETE Package!
The
Fastest!
The Cheapest!* ($1200)
The Biggest Hard Drive! (1.8 gigahertz)
Take it for a
Test-Drive!
(If you’re not completely satisfied within
30 days, we’ll give you your money back!)**
*Monitor and printer sold separately, shipping and handling not
included.
**You must pay for shipping and handling to return the
computer. | |
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1.
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The
computer is $1200.
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2.
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The
computer comes with a monitor and printer.
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3.
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If
you return the computer, you will have to pay for shipping.
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4.
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You
can try the computer out for 30 days.
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5.
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This
computer is a complete package that includes the computer, monitor, and printer.
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Multiple Choice
Identify the
letter of the choice that best completes the statement or answers the question.
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Look at the Packman family budget. Choose the best answer.
Monthly Expenses | Budgeted Amount | Actual Amount Spent | Difference | Auto | $375.00 | $422.85 | | Rent | $1,500.00 | $1,500.00 | | Utilities | $265.00 | $260.00 | | Food | $800.00 | $758.73 | | Medical | $300.00 | $100.00 | | TOTAL | | | | | | | |
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6.
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What
expense did they budget exactly right for? a. | auto | c. | food | b. | rent | d. | medical | | | | |
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7.
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How
much less did they spend on medical expenses than they had budgeted?
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Choose the best answer.
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8.
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If
Gilda ________ a doctor, she would find a cure for cancer.
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Read the credit card application and choose the best answer.
1 |
Title (Optional)
Mr ___Mrs___Ms___Dr ___
First Name
________________________ MI ___
Last Name ________________________
Date of Birth
___/ ___/ 19____ (mm/dd/19yy)
Social Security # _____-____-________
| 2 | Home
Address:
Street Address_____________________________
Apt.# ____
City
_______________________ State _____ Zip
___________
Home Phone ____ -- ____________
Time at Home Address: ____ years and
_____months
Do you (check one) Own?____ Rent ?
_____
Monthly Rent or Mortgage Amount $ _____
.00
| 3 |
Company Name
________________________________________
Street
Address_____________________________ Floor/Suite# ____
City _______________________ State _____ Zip
___________
Business Phone ____ -- ____________
Time at This Company: ____ years and
_____months
| 4 |
Household
Income _____________________
Alimony, separate maintenance, or child support need
not be revealed if you do not wish to rely on it.
Income Source
______________________________
Do you have a (check all that apply)
Checking Account __ Money Market/Savings Account __
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9.
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Where
would you write your income? a. | part 1 | c. | part 3 | b. | part
2 | d. | part
4 | | | | |
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10.
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Where
would you tell the credit card company if you own or rent? a. | part
1 | c. | part
3 | b. | part
2 | d. | part
4 | | | | |
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11.
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Where
would you tell the credit card company how long you've worked at your present job? a. | part
1 | c. | part
3 | b. | part
2 | d. | part
4 | | | | |
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Read the conversations below and choose the best
answer.
Conversation
1:
Customer: I purchased these shoes last week and my feet have had
blisters ever since. They are very uncomfortable.
Clerk:
I’m sorry ma’am. Maybe they are too small?
Customer:
No, they fit perfectly but the back of the shoe rubs my heel when I walk.
Clerk: I’m very sorry. What would you like to do?
Customer: I’d like to get my money back.
Clerk:
I’m sorry ma’am, but since the shoes have been worn, I can’t do that. I can give
you store credit though.
Customer: I guess that’s
OK.
Clerk: All right, let me take care of that for you.
Conversation 2:
Customer:
Hello. I had you print these business cards for me but you put the wrong address. This is
inexcusable and I need you to fix the cards as soon as possible!
Clerk:
Really? Let me get out your original order form. Here it is: 42015 Lake
Street.
Customer: No, that’s not the correct
address.
Clerk: But that’s what you wrote on the order form.
Look. We printed it exactly how you asked.
Customer:
Oh, I guess I made a mistake. It should be 42105 Lake Street.
Clerk: OK.
Well we can fix that for and I’ll give you a 20% discount on the new
order.
Customer: Thank you. That’s very
kind.
Conversation
3:
Customer: Excuse me, waiter? This steak isn’t cooked
enough.
Waiter: I’m sorry. Is it too
pink?
Customer: Yes. I asked for medium well and I think this is
medium rare.
Waiter: I apologize. I’ll take it back right away and
have the chef put it back on the grill. Can I get you anything else while you are
waiting?
Customer: No, I’ll be fine. Thanks.
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12.
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What
was wrong with the shoes that the customer bought? a. | They were too
small. | c. | They were
uncomfortable. | b. | They were too big. | d. | They were expensive. | | | | |
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13.
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What
did the store clerk do about the shoes? a. | She gave the customer her money
back. | c. | She didn't do
anything. | b. | She gave the customer a store
credit. | d. | She wore the
shoes. | | | | |
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14.
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What
did the clerk do to make the customer with the business cards happy? a. | He reprinted
them for free. | c. | He did
nothing. | b. | He reprinted them and gave her a 50%
discount. | d. | He reprinted
them and gave her a 20% discount. | | | | |
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Read the following paragraph about advertising and choose the best
answer.
Advertisers have a job. They have to pull you in, or persuade you to buy a product, maybe even
a product that you are not interested in buying. How do they do this? By putting
advertisement in magazines, on the television, on billboards – anywhere they think consumers
will see them. One of the most effective means of advertising is through print
advertisements. Most print advertisements contain the name of the product, a picture of the
product, and the cost. Advertisers will also add in free giveaways, special features, and low
prices to convince you to buy their product. Is reading ads the most reliable way to learn about a
product? Of course not. Any advertisement may try to mislead you and convince you that
you need the product. So how can you find out the truth about a product? The best way to learn
about a product is to talk to a friend or family member who has bought the product and can give you
some real information about it. You should also compare similar products from different companies and
stores. Even the salesperson at the store may not give you the most accurate information. Remember:
you can’t always trust advertisers.
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15.
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According to the reading, what is NOT a way that advertisers try to persuade you?
a. | cheap prices
| c. | comparing
products | b. | special features | d. | free giveaways with product | | | | |
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16.
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According to the reading, what is the best way to find out the truth about a
product? a. | read an
advertisement | c. | watch a TV
commercial | b. | go to a store and ask questions | d. | talk to someone who owns the product | | | | |
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17.
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According to the reading, why is it dangerous to let advertisements persuade
you? a. | You may buy
expensive products. | c. | You may buy
products that don’t work. | b. | You may buy products that you don’t
need. | d. | You may get too
many free giveaways. | | | | |
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Completion
Complete each sentence or
statement.
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Look at the budget below. Make calculations to complete the
table.
Monthly Expenses | Budgeted Amount | Actual Amount Spent | Difference | Auto | $375.00 | $422.85 | -$47.85 | Entertainment | $200.00 | $150.00 | +$50.00 | Food | $800.00 | $845.27 | (3) | Medical | $500.00 | $325.00 | +$125.00 | Rent | $1,600.00 | $1,600.00 | (4) | Utilities | $210.00 | $195.42 | (5) | TOTAL | (1) | (2) | | | | | |
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18.
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What
is the total amount budgeted for the month? (1) ________________
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19.
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What
is the total amount spent for the month? (2) ________________
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20.
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How
much more than the budgeted amount was spent on food? (3) ________________
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21.
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How
much less was spent on utilities? (5) ________________
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Complete each contrary-to-fact conditional statement with the correct verb forms.
Use the verbs in parentheses.
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22.
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If
Mitch _________________(live) near his grandmother, he __________________(visit) her more
often.
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23.
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Elia
______________________ (buy) a new car if she ______________________ (get) a raise at
work.
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24.
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Kareema __________________________ (volunteer) to work at the community center on
weekends if she ______________________ (have) more free time.
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Complete each statement with a word or phrase from the box below.
mortgage | afford | down
payment | get approved for a loan | price range | credit check | deposit | purchase price | | | | |
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25.
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The
loan that you get for a house is called a ___________________________________.
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26.
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The
loan officer will run a ___________________________________ with your social security number to
see how much you can borrow.
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27.
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Before you buy a house, it is important to decide how much you can
___________________________________.
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Matching
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Match each main idea to the information it describes.
Main Ideas a. | Look for
price-matching policies. | e. | Shop
around. | b. | Ask about warranties. | f. | Read sales ads carefully. | c. | Budget. | g. | Carefully
consider bargain offers. | d. | Go on-line. | | | | |
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28.
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Most
items have some sort of guarantee for original parts and craftsmanship. Also, some stores will
extend the warranty or offer an extended warranty for you to purchase. Decide if this is
necessary based on the product you are buying.
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29.
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Some
are based on purchases of additional merchandise. For example, "buy one, get one free" or
"free gift with purchase." If you don't really want or need the item, it's not a
deal.
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30.
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Some
may say "quantities limited," "no rain checks," or "not available at all
stores." Also, some ads contain misleading information. Make sure you read them
carefully.
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31.
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That
is, if you buy an item at regular price and it goes on sale the next week, can you get a credit or
refund for the discounted amount? What documentation will you need?
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32.
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Check
out Internet sites that compare prices for items offered on-line. Some sites also may compare prices
offered at stores in your area. If you decide to buy on-line, keep shipping costs and delivery time
in mind.
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Match the credit card terms with their definitions.
Credit Card Terms a. | annual
fee | e. | introductory
rate | b. | grace
period | f. | credit
limit | c. | late fee | g. | creditworthiness | d. | APR | | | | |
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33.
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the
amount of money you can charge on your credit card
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34.
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what
the bank will charge you if your payment comes in after the due date
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35.
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the
interest the bank charges you when you first get your credit card, which is often lower for the first
few months
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36.
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the
amount of money that you pay every year to use your credit card
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37.
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the
amount of interest the bank charges you on your purchases
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Short Answer
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Answer each question with a complete sentence.
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38.
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What
would you do if you won the lottery? Write three statements using contrary-to-fact
conditionals.
1.
________________________________________________________________
________________________________________________________________
2.
________________________________________________________________
________________________________________________________________
3.
________________________________________________________________
________________________________________________________________
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39.
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The
grocery store overcharged you for your groceries.
Who would you talk to?
________________________________________________
What would you say?
_________________________________________________
__________________________________________________________________
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40.
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Your
waiter just brought your food, but it is cold.
Who would you talk to?
________________________________________________
What would you say?
_________________________________________________
__________________________________________________________________
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41.
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There
is something on your debit card statement that you didn't buy.
Who would you talk to?
________________________________________________
What would you say?
_________________________________________________
__________________________________________________________________
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42.
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You
just got your pictures developed and noticed that some of them are
missing.
Who would you talk to?
________________________________________________
What would you say?
_________________________________________________
__________________________________________________________________
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